Balance Coffee Roasters
At Balance Coffee Roasters, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit or make a purchase from our website.
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Information We Collect
When you visit our website or place an order, we may collect the following information:
• Name
• Email address
• Phone number
• Billing and shipping address
• Order details
We do not store or have access to your debit/credit card details.
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Payment Information
All payments made on Balance Coffee Roasters are processed securely through Razorpay, a third-party payment gateway. Razorpay handles all payment-related information in accordance with their security standards and privacy policies.
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How We Use Your Information
The information we collect is used to:
• Process and fulfill your orders
• Communicate order updates and delivery status
• Respond to customer queries and support requests
• Improve our products, services, and website experience
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Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, misuse, or disclosure. While we strive to protect your data, no online transmission can be guaranteed to be completely secure.
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Sharing of Information
We do not sell, rent, or trade your personal information to third parties. Your information may only be shared with trusted partners such as shipping providers and payment gateways strictly for order fulfillment purposes.
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Cookies
Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. You can disable cookies through your browser settings if you prefer.
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Your Rights
You have the right to:
• Access the personal data we hold about you
• Request correction or deletion of your information
• Withdraw consent for marketing communications
To exercise these rights, please contact us using the details below.
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Changes to This Policy
Balance Coffee Roasters reserves the right to update or modify this Privacy Policy at any time without prior notice. Changes will be effective immediately upon posting on the website.
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Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Balance Coffee Roasters
📧 Email: balancecoffeeroasters@gmail.com
📍 Location: India